USF Federal Credit Union
  • 23-Jul-2018 to 31-Aug-2018 (EST)
  • Tellers
  • Tampa, FL, USA
  • Part Time

Position Summary:

Under general supervision but working independently, in compliance with established policies, procedures and regulations, is responsible for daily teller operations. Duties include accountability for cash handling, negotiable instruments, automated teller machines, night depository, processing mail transactions, and provides exceptional service. Daily balancing of teller transactions, cash dispensing machine, money orders, cash advances, coin machines, reconciliation of checks, end of day balancing. Provides teller training as needed. Processes offline transactions. Provides support for Better Lobby. Assures that all members, staff and visitors are treated with consideration and respect.

Essential Functions & Additional Responsibilities

40% Receives and processes member financial transactions, including deposits, withdrawals and loan payments; provides money orders, travelers checks, and cash advances. Processes coin machine transactions, ATM and mail transactions.

20% Provides exceptional service for members and provides team support in meeting service standards.

15% Responsible for daily balancing of cash drawer, cash dispensing machine, and reconciling checks.

10% Cross-sells credit union products and services. Proficient in using Account Cross Sell and SalesVision.

5% Adheres to all compliance and regulations. Follows Red Flag procedures, OFAC procedures, and properly identifies members using CIP. Adheres to dual control as defined in teller procedure manual.

5% May be required to cross train and work in other areas or departments and/or provide support for Better Lobby and acts as notary.

5% Performs other job related duties as assigned.

Education:

• A high school diploma or G.E.D.

Experience:

• One year to three (1-3) years of previous teller experience or similar cash handling experience.

Other Skills:

• Ability to effectively deal with people under adverse and stressful conditions.

• Good verbal and written communication skills and must be able to hear and speak distinctly.

• Proficient in computer skills.

• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

USF Federal Credit Union
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